Privacy statement

Privacy Policy for Lingo Trainers

Effective Date: 01/01/2025

1. Introduction

Lingo Trainers (formerly known as Lingo Tutor Languages, established in 2017) is committed to protecting the privacy of our students, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our tutoring services in Spanish, French, and ESL, whether in-person or online.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number, and mailing address

• Age (for minors, with parental consent)

• Language proficiency levels and learning goals

• Payment details (processed securely via third-party payment processors)

Non-Personal Information:

• Browser type, IP address, and device information (for website analytics)

• Session recordings (for online tutoring quality improvement)

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and personalize tutoring services

• To communicate regarding scheduling, payments, and updates

• To improve our teaching methods and website experience

• To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share data with:

• Tutors & Staff: Only to the extent necessary for lesson delivery

• Payment Processors: Such as Stripe or PayPal (we do not store full payment details)

• Legal Authorities: If required by law (e.g., court orders)

5. Data Security

We implement industry-standard security measures, including:

• Secure online platforms (Zoom, Google Meet, etc.) with encryption

• Password-protected documents and limited staff access

• Regular system audits

6. Retention of Data

We retain personal data only as long as necessary for tutoring services or legal compliance. Students may request deletion after service termination.

7. Your Rights

You may:

• Request access to or correction of your data

• Opt out of marketing communications

• Request data deletion (subject to legal requirements)

8. Children’s Privacy

For students under 13 (or 16 in certain regions), we require verified parental consent before collecting personal data.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on our website.

10. Contact Us

For privacy-related questions or requests, contact:
Email: info@lingotrainers.com
Phone: 469-496-5507
Address: 11350 LBJ Freeway

Dallas, TX 75238